A word nerd passionate about all things language, strategy, and design.
Hello again. I'm Jolene, a content designer and UX writer.
Orlando-raised, SoCal-based.
I design impactful UX content for B2C social and wellness tech companies. My primary focus is strategizing brand voice guidelines and crafting clear interface copy to engage your target users. I'm also proficient in user research, wireframing, and prototyping to support the product pipeline.
Why UX?
I love helping others. In my past life, I was a lead behavior therapist. By leading with empathy, I learned how to guide user success for clients of varying language and cognitive abilities. Today, I apply this people-first philosophy to design user experiences that are thoughtfully human.
Where I've Been
The Knowledge I Apply
My Toolbox
Figma
Miro
Whimsical
Airtable
ChatGPT
Notion
Google Suite
Slack
Asana
Wix
My Education
University of California, Irvine
Bachelor of Arts, Double Major in Psychological Science & Education
Summa Cum Laude
UX Writing Hub
Certificate of Achievement, UX Writing Academy
500-hour UX writing and research program
Some Other Passions
Learning. I seek personal growth through books and courses. I recently completed DeepLearning.AI's ChatGPT Prompt Engineering course, and I'm currently taking the edX Web Accessibility course.
Travel. I feel right at home when I'm surrounded by diverse cultures, people, and food. The track record so far: 3 continents, 14 countries, 16 U.S. states, 42 cities. Always open to a recommendation!
Community. I mentor Asian American women on confidence, culture, and philanthropy through Rose Pageant, an annual charity event to raise funds for impoverished communities in Vietnam.
